CORONA (COVID-19) POLICY

STAYING SAFELY

On this page, you can find all the current information on how the Altenbroek Estate takes care of everyone's safety.

  • Use our disinfection pillars
  • Pay cashless when possible
  • Keep 1.5 metres distance

Do not hesitate to contact us if you have any questions.

Telephone number: +32 4 268 01 62
E-mail: welkom@altenbroek.com

OUR FLEXIBLE CANCELLATION POLICY

Book a carefree stay with our flexible booking options and customised cancellation policy.

  • All direct bookings can be changed or cancelled free of charge*
  • This does not apply to group bookings and non-refundable rates.
  • Changes to existing bookings are subject to availability and possible rate differences.

* Guests who have booked through a travel agency, online booking platform or other third parties are requested to contact their booking provider directly.

CURRENT MEASURES IN OUR HOTEL

Feel welcome with the knowledge that we are doing everything we can to ensure safety. The most important safety measures are:

During check-in:

During the check-in process, we will ask you some health-related questions.

If your temperature is higher than 37.5 degrees Celsius (99.5 °F), we will reschedule your reservation.

During your stay:

Our restaurant is open for breakfast, lunch, dinner and drinks. We clean our public areas with disinfectant at a very high frequency and our staff will ensure that the number of people allowed in one room is not exceeded. Please note that in Belgium it is compulsory to wear a face mask in public places.

If you have a cold, a sore throat, a cough, an elevation of 37.5 degrees Celsius or other corona-related complaints, we ask you to stay at home.

Stay informed

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