FREQUENTLY ASKED QUESTIONS

Here you will find answers to frequently asked questions.

If your question is not listed, do not hesitate to contact us.

You can reach Team Altenbroek via email or by phone at +32 4 295 34 66

General hotel information

What are the check-in and check-out times at Hotel Altenbroek? What are the check-in and check-out times at Hotel Altenbroek?

Your hotel room is available from 3:00 PM. If you arrive after 10:00 PM, we kindly ask you to contact us in advance. Check-out is possible until 11:00 AM. Based on availability, a late check-out is possible until 1:00 PM. A surcharge of €35.00 applies for this.
Is it possible to change or cancel a non-refundable rate at Hotel Altenbroek? Is it possible to change or cancel a non-refundable rate at Hotel Altenbroek?

A non-refundable rate is a more advantageous rate that does not offer the possibility of changes or cancellations.
Are pets allowed at Hotel Altenbroek? Are pets allowed at Hotel Altenbroek?

Pets are only allowed in the Estate Suite. A surcharge of €50.00 per night applies for this. Pets are not allowed in the public areas of the estate.
Is parking available at Hotel Altenbroek? Is parking available at Hotel Altenbroek?

Parking is available based on availability. The first three hours are free, after which the parking fee is €5.00 per vehicle per day.
 
Are there cribs available at Hotel Altenbroek? Are there cribs available at Hotel Altenbroek?

Yes, Hotel Altenbroek has cribs available. Based on availability, we can place a crib in the room for €15.00 per night. Additionally, extra beds are available for €30.00 per night. We recommend indicating this in advance when making your reservation.
Is Hotel Altenbroek accessible for guests with reduced mobility? Is Hotel Altenbroek accessible for guests with reduced mobility?

Due to the cobblestones in the courtyard and the many steps and stairs in and around the building, Hotel Altenbroek is less suitable for guests who are less mobile.
Can I rent a bike at Hotel Altenbroek? Can I rent a bike at Hotel Altenbroek?

Yes, it is possible to rent an e-bike for €35.00 per bike,

We kindly ask you to inform us at least 7 days in advance by phone or email.
Is there a possibility to store bicycles at Hotel Altenbroek? Is there a possibility to store bicycles at Hotel Altenbroek?

Yes, it is possible to park bicycles at Hotel Altenbroek. As a guest, you can use the bicycle parking free of charge during your stay.
Is there a charging point for electric cars available at Hotel Altenbroek? Is there a charging point for electric cars available at Hotel Altenbroek?

Yes, Hotel Altenbroek has charging points for electric cars. Subject to availability, you can use this facility during your stay.

 
Are arrangements at Hotel Altenbroek also possible with children? Are arrangements at Hotel Altenbroek also possible with children?

Would you like to book a package with children? Then please contact us by phone or send an email to make the reservation.
Can I visit the gardens at Hotel Altenbroek? Can I visit the gardens at Hotel Altenbroek?

As a guest of Hotel Altenbroek, you can enjoy the facilities, the tranquility, and the natural beauty surrounding the estate. There are various seating areas on the premises where you can relax wonderfully.

Meetings & events

How many guests can stay at Hotel Altenbroek at most? How many guests can stay at Hotel Altenbroek at most?

The estate features 58 rooms and two holiday homes with a total of 5 additional rooms. This provides space for up to 128 guests.
Are there meeting facilities at Hotel Altenbroek? Are there meeting facilities at Hotel Altenbroek?

Yes, Hotel Altenbroek has six rooms that offer various possibilities for meetings and gatherings. In our largest room, we can accommodate groups of up to approximately 150 people.
Is it possible to organize a party at Hotel Altenbroek? Is it possible to organize a party at Hotel Altenbroek?

Yes, it is possible to organize a party at Hotel Altenbroek. To prevent inconvenience to other guests and to ensure your privacy, parties with music can only take place with a minimum booking of the 30 surrounding rooms. This applies to a maximum of 70 day guests and/or 100 evening guests.
Are there team-building opportunities at Hotel Altenbroek? Are there team-building opportunities at Hotel Altenbroek?

Yes, there are various team-building activities possible in and around Hotel Altenbroek. Consider guided walks, scooter tours, sheep herding, fencing, clay pigeon shooting, and archery. The possibilities are endless.
Do you provide catering at Hotel Altenbroek? Do you provide catering at Hotel Altenbroek?

Yes, our kitchen team provides various catering options that meet your needs. From an extensive sandwich lunch to a carefully composed menu, multiple options are possible.